Welcome to the website of New Hope Chiropractic. Your privacy is important to us, and this Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website.

By using our website, you consent to the data practices described in this policy. If you do not agree with any part of this policy, please discontinue use of our site.

Information We Collect

When you use our website, we may collect the following information:

Personal Information

We collect personal information that you voluntarily provide when you:

  • Schedule an appointment

  • Contact us via our website forms

  • Subscribe to newsletters or promotional materials

The personal information we collect may include:

  • Full name

  • Email address

  • Phone number

This information is used solely for responding to your inquiries, scheduling appointments, and sending requested communications.

Non-Personal Information

We also collect certain information automatically when you interact with our website, including:

  • Device and browser information (IP address, operating system, browser type, timestamps)

  • Website usage data (pages visited, links clicked, and time spent on the site)

  • Email interactions (open rates and click-through activity)

This data helps us improve our website, services, and communications.

How We Use Your Information

We use collected information for the following purposes:

  • To provide and manage our services

  • To communicate with you regarding appointments, inquiries, or promotions

  • To improve website functionality and user experience

  • To comply with legal obligations

We do not sell, trade, or share your personal information with third parties for marketing purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience. These may collect anonymous analytics data about website activity. You can disable cookies in your browser settings, but this may impact website functionality.

We also use Google Analytics to collect and analyze non-personal website traffic data. For more details on Google’s policies, visit Google’s Privacy Policy.

To opt out of Google Analytics, you may use the Google Analytics Opt-Out Browser Add-on.

Disclosure of Information

We do not disclose personal information unless required by law. We may release information in response to legal requests such as subpoenas or court orders.

Your Rights and Choices

You have the right to:

  • Access your personal data

  • Request corrections to your personal information

  • Opt out of email and SMS communications

  • Request deletion of your data when legally permissible

To exercise these rights, please contact us using the details provided below.

For California residents, you may request additional information regarding the personal data we collect, disclose, and process under the California Consumer Privacy Act (CCPA).

Data Security

We implement reasonable security measures to protect your information. However, no online platform is 100% secure. If you suspect unauthorized access to your data, please notify us immediately.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from minors.

Data Retention

We retain collected information as long as necessary to fulfill business, legal, or regulatory obligations. Once no longer needed, we securely dispose of the data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date. Continued use of our website after changes indicates acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

New Hope Chiropractic
360 Kiely Blvd, Ste 215
San Jose, California 95129
Phone: (408) 260-8292

By using our website, you acknowledge that you have read and understand this Privacy Policy.